The University of Florida has a dynamic and diverse information technology environment serving students, faculty, staff, and affiliated groups.
All UF employees are required to comply with four fundamental university computing policies.
- Acceptable Use Policy
- Mobile Computing and Storage Devices Policy
- Data Security Policy (Data Classification and Protection of Data)
- Auto-Forwarding of Email Policy
The IT policies governing UF computer usage, adopted by the University of Florida Board of Trustees and administered through the Office of the General Counsel, may be found on the UFIT website.
UF Computing Help Desk
The UF Computing Help Desk provides phone, email, and walk-in technology support for faculty, students, and staff. The Help Desk also serves as the liaison for communications with campus IT support units as needed to resolve computing issues. Visit the Help Desk online at http://helpdesk.ufl.edu or in person (132 Hub) for GatorLink account services, technical consulting, laptop and mobile device support, myUFL/ISIS/e-Learning support, discounted software purchases, help with desktop applications, and information about training offered by UFIT.
IT Workstation, Mobile Support
For most areas of campus, there is a college, department, or unit-based IT support group for desktop, laptop, and mobile device support, as well as software purchases and installation. Contact your department IT administrator or administrative coordinator to learn more about your area’s information technology support.
UFIT provides the e-Learning infrastructure, technical assistance, and training to assist UF in all phases of online course delivery.
The Integrated Student Information System is the university’s registration and records system. A new, campus-wide project to upgrade the student information systems is now underway. For more information about this project, visit compass.ufl.edu.
The university has several email systems in use across its campuses. Your department will provide you with an email account on the system it uses.
Your GatorLink name is your computer network identity at the University of Florida. Everyone who accesses UF computing services is required to have a GatorLink username and password.
The University of Florida makes the security of its data, networks, and systems a top priority. Everyone should remain vigilant when it comes to protecting the confidentiality of university records. UF’s Information Security Office provides helpful tips online and also sponsors events throughout the year designed to increase awareness of information security and risk management at UF. They also offer recommendations to minimize risk for software and hardware located at UF as well as Internet services to comply with UF’s Information Security Risk Management Policy. Visit https://security.ufl.edu for more information.
UFIT offers a variety of IT-related training. Training is always free and includes workshops on academic and administrative software, statistical packages, and more. Visit http://training.it.ufl.edu to learn more and register for an upcoming workshop.
All students, faculty, and staff have free, 24/7 access to thousands of online tutorials at lynda.com through UFIT. Visit http://www.it.ufl.edu/training to get started.
The myUFL system is the portal for several campus-wide services including myUF market, training and professional development registration, and grants and budget reconciliation systems. Depending on your position with the university, you may use many components of myUFL or you may just log in to record your time and check vacation and sick leave balances. Whatever your usage needs, UF has online training modules to help you navigate the myUFL portal.
The UF Data Center is home to HiPerGator, the state’s first and fastest supercomputer, ranking second among US public universities and 114th in the world. In 2015, HiPerGator boosted its storage, computing power, and speed with an added 30,000 cores, 120 Terabytes of RAM, and 1 Petabyte of disc storage. Contact UF Research Computing for information about computational facilities and services available to research faculty and scientists.